Questions about your order, a product, delivery, or payment? We’re here.
sales@popcannabiscanada.ca — replies within one business day (usually much faster).
Live chat
Click the chat bubble in the bottom-right of any page. Our support team is online most days between 9am and 9pm PT.
What to include
- Your order number (starts with #)
- The name and email on the order
- A short description of what you need
We do not have a phone line — email and live chat keep customer info private and let us respond faster than a queue. Please do not send sensitive payment details (Interac reference, Bitcoin transaction hash) via chat; use email.